Plan to use hidden cameras to monitor care homes | Society | The Guardian: Hidden cameras could be used to monitor the services provided by care homes under plans being considered by the health and social carewatchdog in England. Other ideas include the use of so-called mystery shoppers who would pose as customers of care homes in order to test the quality of service provided. The proposals were unveiled by the Care Quality Commission (CQC), which said it would hold discussions over "the potential use of hidden surveillance". The CQC's new chief inspector of adult social care, Andrea Sutcliffe, outlined her priorities in a document published ahead of a public consultation next spring, part of a process of changing the way the watchdog monitors providers. . ."
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